Privacy Policy & SMS Terms

Effective Date: July 15, 2026

AtPathWave Psychiatry, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect information submitted through our website and outlines the terms for receiving SMS (text message) communications from our practice.

Information We Collect

When you contact PathWave Psychiatry, request an appointment, or complete forms on our website, we may collect information such as:

  • Name

  • Phone number

  • Email address

  • Insurance information (if provided)

  • Information you voluntarily submit through our website

Clinical information should only be shared through secure communication methods provided by our office.

How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule or confirm appointments

  • Verify insurance information

  • Communicate regarding appointments or administrative matters

  • Respond to billing questions

  • Improve our services

  • Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information.

SMS (Text Message) Communications

If you choose to receive text messages from PathWave Psychiatry, you may receive SMS communications regarding:

  • Appointment reminders

  • Appointment confirmations

  • Appointment scheduling or rescheduling

  • Other administrative communications related to your care

Example Message

"Hello, this is PathWave Psychiatry reminding you of your appointment on Tuesday at 2:00 PM. Reply STOP to opt out of future text messages."

Message frequency varies depending on your appointments and interactions with our office. Standard message and data rates may apply based on your mobile carrier's plan.

SMS Consent

You may choose to receive SMS communications by:

  • Providing verbal consent during a conversation with our staff

  • Completing an online form

  • Completing a paper registration or consent form

SMS consent is entirely voluntary and is not required to receive care.

SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Opting Out
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will no longer receive text messages unless you provide new consent.

Important Notice
Text messaging is intended for administrative communications only. SMS messages are not monitored continuously and should not be used for:

  • Medical emergencies

  • Psychiatric emergencies

  • Urgent medical questions

  • Sharing sensitive or confidential health information

If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department.

Your Privacy
We implement reasonable administrative, technical, and physical safeguards to help protect your personal information. While we strive to protect your information, no method of electronic communication or internet transmission is completely secure.

Changes to This Policy
We may update this Privacy Policy and SMS Terms from time to time. Any changes will be posted on this page with an updated effective date. If you have any questions regarding this Privacy Policy or our SMS communications, please contact PathWave Psychiatry.

If you consent to receive conversation SMS from Pathwave Psychiatry PC, you agree to receive conversation(external and between employees) SMS from us.
SMS TERMS of SERVICE : Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at www.pathwavepsychiatry.com.
Visit https://www.pathwavepsychiatry.com/privacy-policy for privacy policy and Terms of Service.